Clare Haven Services is a voluntary organisation which provides a wide range of support services to women and children subjected to domestic abuse. Clare Haven Services promotes the rights of women and children to live and grow in a peaceful, non-violent home environment
We are currently recruiting for the following positions:
Offices Supervisor
Clare Haven Services is seeking an exceptional candidate for the post of Offices Supervisor. This role will support organisational, logistical and administrative operations. The role will support the smooth and efficient running of the internal functions of the organisation and ensuring that workplace administration is carried out effectively and kept up to date. The role will ensure support for the administrative staff and for health and safety within the organisation. We are looking for a qualified, committed individual who is passionate about bringing professionalism and compliances to a busy frontline service to ensure continuous improvement in policies and procedures for the benefit of all within the service.
There will be 4 strands to this work:
- To enhance our IT and data administration.
- To support frontline delivery of services in a residential setting.
- To assist in financial and human resource processes.
- To enhance systems, processes, procedures and controls to ensure continuous improvement and compliance whilst ensuring adherence to charity, constitutional, regulatory and legal obligations.
Hours of Work
The post is an 18 month fixed term subject to funding. The candidate will be required to be reliable and flexible regarding their hours of work and duties assigned. The working hours will be determined by the need of the service. Salary based on mid-points of the HSE Clerical Grade IV salary scale (€29249 to €44128) – commensurate with experience.
Qualifications, Requirements & Experience
- Relevant third level qualification minimum QQI level 7 accounting, business, business administration, HR, financial management or equivalent
- Experience working in the charity or community and voluntary sector.
- Minimum of two years paid experience in administration/financial management
- Experience in Analytics, Problem solving & decision making skills
- Experience of working in multidisciplinary teams
- Excellent IT skills including knowledge of record keeping, computerised and manual payroll/book-keeping/HR systems, database systems & Microsoft Office
- Ability to work in a dynamic environment and to be reactive to the needs of a busy service.
- Ability to engage with a variety of stakeholders with a professional and courteous manner
- Be committed to work in partnership with stakeholders
- Office management experience and excellent organisational skills
- Report writing abilities
- Outstanding administrative and organisational skills
Essential Requirements:
- Third level qualification to Level 7 or higher on the National Framework of Qualifications, in accounting, business, business administration, HR, management or equivalent
- Analytical skills
- Problem solving & decision making skills, with excellent attention to detail
- A team worker with an ability to prioritise tasks and to work well under pressure
- Outstanding communication, administrative and organisational skills
- Self-motivated with the ability to working on own as well as be a strong team contributor
- Excellent IT skills including knowledge of record keeping and database systems
Desirable Requirements:
- Professional qualification and experience in relationship management, leadership, service development / delivery, process improvement, project management
- Has previous experience of working in voluntary or community settings
- Proven ability to set own work plans with a progress tracking system in line with objectives set by line manager
- Enjoys working with people and is passionate about social justice.
- Building & Maintaining Relationships skills, with a professional and courteous manner with an exceptionally strong ‘customer service’ orientation
- Knowledge of Clare Haven Services
- Knowledge of Domestic Abuse and its impacts women and children
- Flexibility & adaptability
For job description please click on the following link: Job Description Offices Supervisor
Application: Apply by submitting a letter identifying how you would be a suitable candidate with a copy of your C.V. to: hr@clarehaven.ie with Offices Supervisor in the subject line
Closing date for receipt of applications: Thursday, 30th June 2022
Should you require any further information please contact the H.R. Manager on 0656842646
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Refuge Workers: Relief Panel
As a relief worker, the hours of work will vary from week to week depending on the cover needed, and will include, evenings/overnights during the week and evenings/overnights and days over the weekend. This is a varied post which involves diverse tasks ranging from housekeeping to health and safety checks & enforcement to emotional & physical support to woman & children subjected to abuse in their home.
The refuge operates a 24/7/365 service and is staffed at all times. Relief staff will be required to cover any shifts during this time. Sometimes it is at short notice and is an as & when basis.
Requirements of the Post
The successful candidate will a hard worker, will be adaptable and flexible and will be willing to learn new skills. They will be empathetic and compassionate yet practical and pragmatic. They will be working alongside a dedicated team providing services for women and children who experience domestic abuse. The successful candidates will have:
Essential Requirements:
- Third level qualification in Child Care, Early Years or equivalent
OR
A minimum of 5 years working in a domestic abuse service that incorporates at least 2 of the following, a help/ information line, a refuge , an outreach service and will have evidence of CPD training.
and
- Knowledge of Domestic Abuse and its impact on women and children.
and
- Understanding/working knowledge of Children’s First Legislation/Child Care Act & Domestic Violence Act 2018,
and
A commitment to the protection from harm for women and children
Desirable Requirements:
- Previous experience of working in a domestic abuse service or other similar setting
- An interest in the area of violence against women and related gender equality issues
How to apply
Apply via email to hr@clarehaven.ie, subject line “Refuge Relief Application” with your CV and a cover letter explaining why you think you are suitable for the post and why you are interested in the post
Rate of Pay
€14.76 per hour